Payroll specilist

We are a leading global luxury retail group with a strong presence across Asia Pacific. This role is responsible for end-to-end payroll administration for approximately 20 retail boutiques and corporate employees across Singapore, Malaysia, Thailand, and Australia, ensuring payroll accuracy, compliance, and an exceptional employee experience. Position Summary The Payroll Specialist will be responsible for managing and coordinating monthly payroll operations across multiple countries, ensuring compliance with local labor regulations, tax requirements, and internal policies. The successful candidate will partner closely with HR, Finance, Store Management, and external payroll vendors to deliver accurate and timely payroll services. This role requires strong regional payroll experience, advanced Excel skills, excellent attention to detail, and fluent English communication skills. Key Responsibilities Payroll Operations Manage end-to-end payroll processing for employees across Singapore, Malaysia, Thailand, and Australia. Administer monthly payroll cycles, including salary payments, overtime, commissions, allowances, bonus payments, and statutory deductions. Ensure payroll is processed accurately and within established timelines. Validate payroll data, investigate discrepancies, and resolve payroll-related issues promptly. Review payroll reports and perform payroll reconciliations before payroll finalization. Vendor & Stakeholder Management Coordinate with external payroll service providers in each country to ensure payroll compliance and accuracy. Act as the primary point of contact for payroll-related matters across the region. Partner closely with HR Business Partners, Retail Operations, Finance teams, and Store Managers. Support payroll audits and respond to internal and external audit requests. Compliance & Reporting Ensure compliance with local payroll, taxation, social security, and employment regulations in Singapore, Malaysia, Thailand, and Australia. Maintain payroll records and employee files in accordance with company policies and local legal requirements. Prepare payroll reports, headcount reports, labor cost analysis, and statutory filings. Monitor regulatory updates and recommend process improvements where required. Employee Support Handle employee payroll inquiries professionally and efficiently. Provide guidance on salary payments, tax matters, benefits deductions, and payroll processes. Deliver high-quality employee experience through responsive payroll support. Process Improvement Identify opportunities to improve payroll accuracy and operational efficiency. Participate in payroll system enhancements, HRIS projects, and process optimization initiatives. Support regional HR Operations and compensation-related projects as required.

职位描述