某500强外资制造业公司
sales manager
Batteries & Power Sources
Sales
Beijing
More than 10 years
Bachelor
Negotiable
Job Description
What You Will Do:
Market Research and Analysis
• Responsible for researching the market demand for diesel generator sets in the data center industry, including market trends, competitor analysis and potential customer needs.
• Submit market analysis reports on a regular basis to provide data support for the company's market strategy formulation.
Dealer Development and Maintenance
• Responsible for expansion and maintenance work with dealers in the data center industry to establish long-term cooperative relationships.
• Negotiate and communicate with dealers to promote implementation of projects.
Product Promotion and Sales
• Based on market demand analysis, provide dealers with diesel generator set solutions to help solve customer pain points.
• Responsible for conveying detailed information and service content of the company's products to potential customers, guiding potential customers to understand product performance, and promoting purchasing decisions.
Customer Relationship Management
• Maintain relationships with customers, grasp customer needs in a timely manner, establish customer files and conduct effective tracking management.
• Track changes in customer needs and provide timely feedback to the team to ensure the smooth progress of the project.
Marketing Promotion
• Participate in formulating marketing strategies and activity plans, and coordinate with other departments’ marketing-related work.
Job Requirements
What You Have:
Customer Focus: Extensive knowledge of data center, utilities, and or power distribution customer needs and requirements.
• Previous Product Support field and/or account management experience with data center customers. Strong understanding of dealer operations.
• Understanding of values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
• Anticipates customer needs, focusing efforts to proactively meet needs and exceed customer expectations.
• Measures and observes customer satisfaction levels to ascertain and implement service improvement alternatives.
Industry Knowledge: Industry experience in Electric Power and/or Data Center applications. appropriately to diverse situations.
• Compares and contrasts the latest developments and emerging issues in the industry.
• Raises coworkers' awareness of industry standards, practices and guidelines.
• Explains the development of industry segments - trends, consequences, key issues
• Discusses industry-specific cycles and associated considerations.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Compares and contrasts the latest developments and emerging issues in the industry.
• Raises coworkers' awareness of industry standards, practices and guidelines.
• Explains the development of industry segments - trends, consequences, key issues.
• Discusses industry-specific cycles and associated considerations.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Adapts documents and presentations for the intended audience.
• Extensive experience presenting to executive level audiences
• Demonstrates both empathy and assertiveness when communicating a need or defending a position.
• Employs appropriate methods of persuasion when soliciting agreement.
Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
• Ensures negotiators have awareness of complementary yet diverse interests.
• Successfully completes significant negotiations, both internal and external.
• Details the risks of negotiation breakdown from each party's perspective.
• Protects own position, while demonstrating willingness to achieve win-win.
• Detects and addresses lack of progress or a stalemate.
Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
• Communicates to clients regarding expectations of all parties.
• Participates in negotiating the terms of the business relationship.
• Conducts periodic reviews of work effort, progress, issues, and successes.
• Maintains productive, long-term relationships with clients or vendors.
• Empowers others to establish collaborative, healthy relationships.
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