Manager, Retail Operations - HOKA
面议
Overall Management
• Positively communicate and demonstrate the company's Core Values by developing trust and respect among peers and staff, building strong teams and partnerships and support DTC head to drive sales, and other financial targets.
• Coach, train and develop store management on operational functions and to deliver operational excellence.
• Working with corporate partners, develop business processes & procedures to effectively support the regions operations and implement Company’s Standard Operating Procedures where indicated.
• Ensure proper channels of communication exist between the regional retail team and the corporate partners. (e.g weekly communication letter to stores)
• Prepare reporting weekly and monthly reports for review by the Retail Management team. Ensures adherence to budgets and performance standards related to sales, margin and operating expense by facilitating regular reviews and identifying areas for improvement.
• Budget Management: to well plan the operation budget at the year beginning and doing monthly tracking/reporting to optimize the budget.
