Senior Manager, Shared Services

Key Responsibilities 1. Shared Services Setup • Lead the planning and establishment of Shared Services operations in China for Finance, Procurement & HR. • Identify and evaluate real estate options; negotiate commercial lease agreements. • Coordinate with facilities to ensure office infrastructure readiness, including IT & data services, and statutory registrations. 2. Talent Management & Operational Transition • Recruit, train, onboard, and manage staff for the shared services team (25 to 50 personnel). • Conduct knowledge transfer sessions and ensure seamless process migration from client sites including RACI, SOP and KPIs documentation and tracking. • Drive team-building initiatives to foster collaboration and engagement. 3. Governance, Monitoring & Compliance • Implement project management frameworks with governance cadence and SLA monitoring. • Ensure statutory compliance for payroll, establishment, and safety regulations. • Monitor ERP systems (e.g., SAP) for process integrity, data security, and migration accuracy. 4. Financial & Operational Management • Prepare and manage the shared service centre budget, balancing cost-effectiveness and operational needs. • Manage stakeholder and client relationships to ensure satisfaction and alignment. • Maintain robust controls for access requests, data confidentiality, and system permissions.

Qualifications & Experience Mandatory Requirements: • Total 10 years work experience in finance/procurement/ HR, prefer minimum 3 years in GBS & prefer experience in establishing Shared Services Centres in China. • Proven leadership in managing teams of 25 + back-office professionals. • Fluency in spoken and written Chinese and English. • Hands-on ERP experience, particularly SAP, with expertise in data security and migration. Educational Background: • Bachelors in Commerce/ Finance/ Business administration preferred. Skills & Attributes: • Strong project management capability. • Knowledge of statutory HR & payroll compliance in China. • Exceptional stakeholder relationship management skills. • Strong budgeting, governance, and SLA monitoring abilities. • Team building & development.

职位描述

职位要求

Victor Jing