HR Tech / HRIS (SAP SuccessFactors)
Negotiable
Position Summary
We are seeking an experienced HR Tech / HRIS to lead and optimize our global HR technology landscape, with a primary focus on SAP SuccessFactors. This role will partner closely with HR, IT, external vendors, and business stakeholders to deliver scalable HR systems, drive digital transformation initiatives, and enhance employee experience through innovative technology solutions.
The ideal candidate will possess strong expertise in SAP SuccessFactors modules, HR business processes, system implementation, integration management, and stakeholder engagement within multinational environments.
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Key Responsibilities
HRIS Strategy & System Management
• Act as the subject matter expert and system owner for SAP SuccessFactors.
• Manage the full HRIS lifecycle including requirements gathering, solution design, configuration, testing, deployment, and post-go-live support.
• Ensure system stability, data integrity, security compliance, and optimal user experience.
• Maintain and enhance HR technology solutions aligned with business objectives.
SAP SuccessFactors Administration
• Lead configuration and support of SAP SuccessFactors modules, including:
o Employee Central (EC)
o Performance & Goals (PMGM)
o Succession & Development (SCDP)
o Recruiting (RCM/RMK)
o Learning Management System (LMS)
o Compensation & Variable Pay
o Onboarding
• Manage quarterly releases and conduct impact assessments for new functionalities.
Project Delivery & Digital Transformation
• Lead global and regional HR system implementation, rollout, and optimization projects.
• Collaborate with HR Centers of Excellence, HR Operations, IT teams, and external implementation partners.
• Drive process standardization and automation initiatives across the employee lifecycle.
• Support mergers, acquisitions, organizational changes, and country onboarding projects.
Integration & Data Management
• Manage integrations between SuccessFactors and related systems such as:
o SAP S/4HANA
o Payroll systems
o Active Directory
o Time & Attendance systems
o Learning platforms
o Third-party HR applications
• Partner with technical teams to ensure seamless interfaces using APIs, middleware, and integration tools.
• Establish HR data governance standards and maintain data quality.
Stakeholder Management
• Serve as the primary liaison between HR, IT, business leaders, and vendors.
• Facilitate workshops, requirements gathering sessions, and system enhancement discussions.
• Provide regular updates on project status, risks, and system performance.
Support & Continuous Improvement
• Manage system incidents, change requests, and enhancement initiatives.
• Analyze user feedback and identify opportunities to improve HR processes and employee experience.
• Develop training materials and support end-user adoption.
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Qualifications
Education
• Bachelor’s degree or above in Information Systems, Computer Science, Human Resources, Business Administration, or related disciplines.
Experience
• 5–10+ years of experience in HRIS, HR Technology, HRIT, or Digital HR roles.
• Minimum 3 years of hands-on experience with SAP SuccessFactors.
• Proven experience leading HRIS implementation, upgrade, or transformation projects.
• Experience working in multinational or regional HR environments.
• Strong understanding of end-to-end HR processes including:
o Core HR
o Recruiting
o Talent Management
o Learning
o Compensation
o Workforce Planning
Technical Skills
• Deep knowledge of SAP SuccessFactors architecture and modules.
• Experience with:
o Employee Central
o Integration Center
o SAP CPI/BTP
o OData APIs
o HR data reporting and analytics
• Understanding of HR system integrations and data migration methodologies.
• Familiarity with Workday, Oracle HCM, SAP HCM, or other enterprise HR platforms is a plus.
Soft Skills
• Excellent stakeholder management and communication skills.
• Strong analytical and problem-solving abilities.
• Project management experience with the ability to manage multiple priorities.
• Self-driven, proactive, and highly collaborative.
Language Requirements
• Fluent English communication skills (written and spoken).
• Mandarin Chinese required.
• Additional Asian language capabilities are a plus.
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Preferred Qualifications
• SAP SuccessFactors Certification (Employee Central, PMGM, Recruiting, Integration, etc.).
• Experience in global HR digital transformation programs.
• Consulting background with Big 4 or leading HR technology consulting firms.
• Knowledge of HR compliance and data privacy regulations.
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Key Success Metrics
• HR system availability and user satisfaction.
• Successful implementation and adoption of new functionalities.
• Reduction in manual HR processes through automation.
• Improved HR data accuracy and reporting efficiency.
• Timely delivery of HR technology projects.
